Can My Info Be “Un-Shared”?

YES, it can! And we think this is a really BIG deal!

Privacy By Design!

Applicants have total control over the distribution of their own information. Not only can they share it, but they can "Un-Share" it as well! At any time and for any reason, access that had been previously granted to anyone else can be revoked.

Rental property no longer available? Landlord decided to rent to another applicant? Change of mind? Found another rental that's better? With the click of a button, access can be terminated.

Privacy protection... This is just one example of what makes SoftScreen® the best possible option for Rental Screening!

How To Unshare

  • Sign in to your secure account

  • Click “My Reports”

  • Locate the reports you want to un-share

  • Your un-share button appears next to the record of the reports you had shared - click!

  • That’s it!

A few things to consider…

  • Unsharing is permanent and cannot be undone. PLEASE PRINT or SAVE THESE REPORTS as PDF BEFORE YOU UNSHARE THEM

  • Un-Shared information will become unavailable to those you had shared it with, yourself included. 

  • If you have other reports in your account - additional copies that had been shared with other agents/landlords, those copies will NOT be deleted.

  • You are always able to generate new reports within 30 days of verifying your ID. with TransUnion®

    Unsharing After the 30th day

  • Please keep in mind that 30 days after your ID was verified with TransUnion®, new report generation is not possible. 

  • Reports in your account after the 30th day will remain available for up to 60 days from the date when TransUnion® verified your identity. 

  • If it is beyond the initial 30-day period and you are unsharing the only copies in your account, none will be available once you unshare. Save or print these NOW!

  • After 30 days, should you require new copies of your reports, if none are available, a new, paid order will be required.

  • You can avoid this by printing or saving reports as PDFs