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Get in touch

During business hours, we’re always available to assist! We respond to overnight requests first thing the following business day. SoftScreen® runs on east coast time.

Please choose one of the seven options below…

Help Tickets

Updates • Edits • Payment

Anyone with a SoftScreen® account can submit an account update request

Request edits to an existing rental application

For use by renters when an agent or landlord will be providing payment on their behalf

If your payment has been unsuccesful, please read the info available by clicking above