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Get in touch
During business hours, we’re always available to assist! We respond to overnight requests first thing the following business day. SoftScreen® runs on east coast time.
Please choose one of the seven options below…
Help Tickets
Updates • Edits • Payment
Anyone with a SoftScreen® account can submit an account update request
Request edits to an existing rental application
For use by renters when an agent or landlord will be providing payment on their behalf
If your payment has been unsuccesful, please read the info available by clicking above