Why haven’t I received the applicant’s reports and rental application?

It could be as simple as the applicant not having “shared” their information with you.

Fortunately, this is easily solved.

  1. The applicant can accept an invitation to apply for your rental.
    Any real estate agent or landlord can send invitations.
    If an invitation has already been sent, accepting it is as easy as clicking the “My Invitations” button in their dashboard. (see image of the renter dashboard below)

    - OR -

  2. Without having an invitation, the applicant can click “Apply for Rent”, enter the property address, and click to share everything with you.

Screenshot of a user dashboard for a property rental application website. The page includes navigation links such as Sign out, Pre Screen, Apply for Rent, My Invitations, My Applications Reports Docs, Return to Payment, and Back to Dashboard. The main content area shows a section titled 'Dashboard' with links for account info, notifications, how the system works, pre-screen, apply for rent, my applications, reports, documents, my invitations, FAQ’s, and payment. There is a large green button labeled 'Search property listings' at the bottom.